🚚 Shipping & Returns Policy | Kioscr Home Textiles
⏱ Processing Time
- 1–3 business days for order processing after payment clears.
- No shipments on weekends or public holidays.
- Origin: We ship from China or the USA (you’ll see the exact origin in your confirmation email).
🌍 Shipping Destinations
We deliver to:
United States
Not listed?
Please email order@kioscr.com for a custom quote.
🚛 Methods & Delivery Estimates
- United States (Standard, Tracked): 7–15 business days
Note: Actual times may vary due to customs or local postal delays.
💰 Shipping Fees
- Orders ≥ $49 USD: Free shipping
- Orders < $49 USD: Flat $5 shipping fee
- Wholesale/Bulk: Calculated at checkout based on weight & destination
🔄 Returns & Return Shipping Fee
- You may return items within 30 days of delivery for a refund.
- A return shipping fee equal to 10% of your order total will be deducted from your refund to cover return postage.
- Returned items must be in original condition and packaging.
📦 Tracking Your Order
After we ship, you’ll get a confirmation email with your tracking number and a live tracking link.
⚠️ Customs, Duties & Taxes
Depending on your country, your order may be subject to sales tax. These fees are the responsibility of the buyer and are collected by us for unified declaration. Shipping charges are not subject to tax.
💬 Need Help?
Have questions or need assistance?
✉️ Email us anytime at order@kioscr.com — we’re here to help!
